Terms & Conditions

Welcome to Neenie Elegant. These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to comply with these terms.

Business Information

Neenie Elegant is an online fashion store established in 2018, offering women’s and kids’ clothing.

Registered Address: No 1/30 C, Selva Ganapathi Nagar Karuppagoundanpalayam, Palladam Main Rd Tiruppur, Tamil Nadu – 641604

Contact Number: +91 99445 45442

Products & Pricing

• All prices are listed in INR (₹).
• Prices may change without prior notice.
• We reserve the right to modify or discontinue products at any time.
• Product images are for representation; slight variations may occur.

Payment Terms

• We accept payments through secure third-party payment gateways including Razorpay.
• All online payments are processed securely.
• Neenie Elegant does not store your debit/credit card details.
• In case of payment failure or technical error, the amount will be automatically reversed as per bank policies.

Order Confirmation

• Orders are confirmed only after successful payment.
• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
• If payment is debited and order is cancelled, a refund will be initiated.

Shipping & Delivery

• Orders are dispatched within the specified processing time.
• Delivery timelines depend on courier partners and location.
• Delays due to natural disasters, logistics issues, or unforeseen events are not our liability.

Cancellation Policy

• Orders may be cancelled before dispatch.
• Once shipped, orders cannot be cancelled.
• Approved cancellations will be refunded to the original payment method.

Refund Policy

• Refunds are processed in cases of damaged, defective, or incorrect products.
• Customers must notify us within 48 hours of delivery.
• Refunds will be processed within 5–7 business days after approval.
• Refund timeline may vary depending on the bank/payment provider.

Limitation of Liability

Neenie Elegant shall not be liable for:

• Indirect or consequential damages
• Payment gateway technical failures
• Delays caused by third-party logistics partners

Our maximum liability shall not exceed the order amount paid.

Intellectual Property

All website content including images, logos, designs, and text is the property of Neenie Elegant and may not be copied or reproduced without permission.

Privacy

Customer data is handled in accordance with our Privacy Policy. We are committed to protecting your personal information.

Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Tiruppur, Tamil Nadu.

Contact Us

For any queries related to orders, payments, or policies, contact:

Neeni Elegant

Address: No 1/30 c , selva Ganapathi Nagar Karuppagoundanpalayam, Palladam Main Rd, Tiruppur, Tamil Nadu 641604

Mobile Number: +91 99445 45442